
Returns & Exchanges
Return & Exchange Policy
Orders placed through our website are shipped within 1-3 business days after payment confirmation. Delivery time may vary depending on the recipient's address and the shipping company's operations. Unless otherwise stated, shipping costs are the responsibility of the buyer.
The buyer may request a return within 5 days of receiving the product. Returned products must be unused, in resalable condition, and in their original packaging. The invoice must be included with the return shipment.
Returns are not accepted for products that are custom-made or products that cannot be resold due to hygiene reasons.
Once the return request is approved by the seller, the product price will be refunded to the buyer via the payment method used within a maximum of 10 business days. The seller cannot be held responsible for delays caused by the payment provider or bank.
Address
Sarıkız Neighborhood, Leman Akpınar Street 91A
Balıkesir / Edremit